Job Description
We are looking for Hospitality Customer Service Assistants to join the team with our Fife based client.
These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.
This role will include
- Providing customer service and hospitality operations support
- Providing world class customer service to hospitality customers via email and telephone
- Answering inbound sales calls ensuring appropriate actions are taken
- Assisting with processing hospitality ticket orders
- Packing and dispatching non digital ticket orders
- Providing administration support
If you have an excellent knowledge of MS Office, particularly Excel, some experience working in events/corporate hospitality and experience of working with an events booking system this may be the role for you.
